Mobility Solutions Designed for Everyone

Our fleet includes vehicles that accommodate manual wheelchairs, power wheelchairs, and scooters of various sizes. Each vehicle is equipped with secure tie-down systems that meet Transport Canada safety standards. We capture specific mobility device dimensions during booking to ensure appropriate vehicle matching. For oversized mobility devices, we recommend discussing requirements with our team during reservation.

All our drivers receive specialized training in mobility assistance and boarding procedures. They can provide support with ramp deployment, securing wheelchairs, and ensuring safe transfers. However, we respect passenger independence and adjust our assistance level based on individual preferences. For medical transportation, drivers are trained in patient care protocols while maintaining professional boundaries.

We partner with occupational therapists to help match appropriate adaptive equipment to individual abilities. Before rental, we provide comprehensive orientation sessions where you can familiarize yourself with specific adaptations including hand controls, pedal extensions, and transfer seats. For those new to adaptive driving, we offer evaluation periods to ensure comfort and safety with chosen equipment.

Absolutely. Our vehicles are spacious enough to accommodate family members and caregivers along with passengers and their mobility equipment. For medical transportation, we welcome support persons and understand their important role in patient care. There are no additional charges for accompanying individuals.

All rentals include comprehensive insurance that specifically addresses mobility equipment and medical device transportation. Coverage includes liability protection, collision coverage, and protection for adaptive equipment. For medical transportation, we provide detailed documentation for insurance reimbursement claims. We can also arrange direct billing to approved insurance providers.

We recommend booking at least 48 hours in advance to ensure vehicle availability and proper preparation. For medical appointments or recurring transportation needs, we can establish standing reservations. Our scheduling system integrates with medical appointment calendars for coordinated transportation. Same-day bookings may be available depending on fleet availability.